Timex Rocks!

Gear Boy · Postby **Gear Boy** » Fri Jun 19, 2009 1:23 pm

I got myself a nice little, sleek Timex Ironman watch a little over two years ago, but last summer the watch strap began cracking. So I sent it off to Timex to get a replacement strap the middle of May.

A couple days ago my "repaired" watch showed up. It looks like they replaced it with a practically brand new watch. In the end I have a new watch for $18 instead of another $60 that I would have had to pay in store. Very nice!

-S

gnu · Postby **gnu** » Fri Jun 19, 2009 1:41 pm

Very cool

abhainn · Postby **abhainn** » Fri Jun 19, 2009 2:15 pm

Great customer service.

Strider · Postby **Strider** » Fri Jun 19, 2009 2:24 pm

Cool, I have a crack in one of my Timex bands, what address did you send it too?

TriJenn · Postby **TriJenn** » Fri Jun 19, 2009 4:31 pm

I would like to know too! I have one that I have had for a long time but the strap is broken. It isn't one that can be replaced at a watch repair.

On another nice note, I sent my HRM to Polar for a new strap and they polished it up so it looked like new.

Thanks Gear Boy!

Jenn

Nature Girl · Postby **Nature Girl** » Fri Jun 19, 2009 6:25 pm

Really? With my Timex the plastic seal thingy came off the face. That would be sweet if they'd fix it.

drghfx · Postby **drghfx** » Fri Jun 19, 2009 7:14 pm

Gear Boy wrote:I got myself a nice little, sleek Timex Ironman watch a little over two years ago, but last summer the watch strap began cracking. So I sent it off to Timex to get a replacement strap the middle of May.

A couple days ago my "repaired" watch showed up. It looks like they replaced it with a practically brand new watch. In the end I have a new watch for $18 instead of another $60 that I would have had to pay in store. Very nice!

-S

They did the same for me. It think it worked out to $19.20 plus $2.00 to send the watch to them with a small bubble envelope. I had to cut the strap off to fit the envelope through their little plastic slot otherwise it would have cost another $8.00 to mail. I think they gave me a new watch.

I don't have the address anymore. I just called the Timex 1-800 number and got the address from them. Maybe Gearboy still has it. I did give the address to Lonerunner so maybe she'll chime in here.

Lonerunner · Postby **Lonerunner** » Sat Jun 20, 2009 6:44 am

Chiming in.....

Timex Canada
445 Hood Road
Markham, ON L3R 8H1

1-800-263-0981

ananas · Postby **ananas** » Sat Jun 20, 2009 9:20 am

I've heard others who have had this same experience. Send in your broken watch and they "repair" it.

FishPants · Postby **FishPants** » Sat Jun 20, 2009 10:56 am

Seriously?? My Timex Ironman watch strap came off last summer, and I haven't gotten around to replacing it. I miss my digital watch

drghfx · Postby **drghfx** » Sat Jun 20, 2009 11:29 am

Lonerunner wrote:Chiming in.....

Timex Canada
445 Hood Road
Markham, ON L3R 8H1

1-800-263-0981

You have to include your cheque which I think is $18.00 plus your local tax. Mine was 13% for HST.

Thanks for chiming in L!

spaff · Postby **spaff** » Sat Jun 20, 2009 5:37 pm

Sheesh.......love the watch and have a couple of dead bands lying around here. Will give it go.

QuickChick · Postby **QuickChick** » Sat Jun 20, 2009 6:01 pm

That's awesome! I love my Timex Ironman too.

a_beacher · Postby **a_beacher** » Sat Jun 20, 2009 8:41 pm

It's funny because as I read your post it reminded me of my post a while back....

http://www.runningmania.com/forum2/viewtopic.php?t=23220&highlight=timex

Our posts are remarkably similar. LOL I love my watch and it's still going strong.

scrumhalfgirl · Postby **scrumhalfgirl** » Sun Jun 21, 2009 5:23 pm

Thanks for posting this! DH had a similar issue, so we will look into this.

Gear Boy · Postby **Gear Boy** » Mon Jun 22, 2009 9:54 am

Sorry for the slow reply. I've been camping.

Here's the link to download the repair form for Canada.

http://www.timex.ca/en/watch-repair.aspx

-S

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